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Analysis FREE.

Upload 3 photos and our licensed techs will analyze your furnace problem at no cost. Get a preliminary diagnosis before scheduling a home visit.

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No Commitment Required

Upload Your Photos

Our licensed techs will review them and call you back within 24 hours.

Upload photos of your furnace, error codes, damaged parts, or problem areas. Maximum 5 photos, 10MB each.

What Should You Photograph?

1 Overall Furnace View

Example of how to photograph your entire furnace from the front showing overall condition and setup
✓ Good Example
✓ Clear, well-lit front view
✓ Shows entire unit and connections

Take a wide shot showing your entire furnace from the front, including how it's positioned and connected to ductwork.

💡 Tip: Stand back 3-4 feet to capture the whole unit and surrounding area!

2 Close-up Details

Example of close-up furnace photo showing model label, control panel, and important details for diagnosis
✓ Good Example
✓ Model label clearly visible
✓ Control panel in focus

Capture close-ups of the model label, control panel, any error codes, and specific problem areas you can see.

💡 Tip: Error codes and model numbers are the most helpful for diagnosis!

3 Side Angle View

Example of furnace photographed from side angle showing connections, venting, and access panels
✓ Good Example
✓ Shows venting and connections
✓ Good lighting with flash

Take a side view to show venting, gas lines, electrical connections, and any visible damage or leaks.

💡 Tip: Use your phone's flash for dark basement areas and tight spaces!

What Happens After You Upload?

1

We Review Your Photos

Our licensed HVAC techs look at your photos and problem description to get a preliminary understanding of the issue.

2

We Call You Back

Within 24 hours, we'll call to discuss what we found, answer questions, and give you a preliminary assessment.

3

You Decide Next Steps

We'll explain your options and pricing. If you want to move forward, we'll schedule your $125 home visit.

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